You Downloaded the Member Benefits App. Now What?

You Downloaded the Member Benefits App. Now What?

As a Farm Bureau member, you have access to many valuable benefits.  This article is second in a series of blog posts about the FB Benefit app, designed to give quick and easy access to all your member benefits. If you experience trouble when attempting to download the FB Benefits app you might become frustrated or give-up and not use it. That’s not good! Let us help.

Below are a couple tips on how to work through those trouble spots and download your FREE FB Benefit app.

Trouble:        The app does not recognize my membership number or it says I am not a member.

 

Solution:       There are several reasons this might happen.

  • Make sure you use an eight-digit number beginning with a ‘2’

    example: 28079499.

  • If you recently became a member and your membership is in “pending” status, the app won’t recognize your membership number. Wait until the membership is active to download the app.

 

Trouble:        The app shuts down when I try to view my membership card.

 

Solution:       Make sure the your IOS on the phone is up to date. Choose a WiFi network with a good connection and download the app. If connected to a wifi with a poor connection, turn off WiFi and attempt to download it over cellular data.

 

Trouble:        I have been using the FB Benefit app and now it doesn’t work.

 

Solution:       Your membership may have expired.  Pay your membership. Then after 24 hours put in your member number and zip code again, then the app will open. If it still doesn’t open.  Delete the app and reinstall.

 

For any of these issues, please call the Arizona Farm Bureau Membership Benefits

Coordinator at 480-635-3609 and they may answer any questions or concerns.

The free FB Benefits App includes your membership card, your Farm Bureau Financial Services insurance card, and alphabetical and categorical listings of member benefits available in Arizona. Available on both Apple and Android devices, the app also features a convenient mapping tool to help identify member benefits near you at any time.

Download the app today to get the most from your Farm Bureau membership!

Editor’s note: For more information on our member benefits including our regional benefits go to Arizona Farm Bureau’s member benefits page online. Or, download the Member Benefits app to your smart phone for easy, everyday access to your benefits.